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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marshelle

December 23, 2024

5  out of  5
rating by Marshelle
"They definitely care about their customers never had a issue with them. Ryan is great"
We responded:
"Good morning, thank you for taking the time to provide a 5-Star review. I apologize for the confusion and frustrating experience you had regarding the refund process, and I appreciate you speaking with me today about the situation, and I greatly appreciate having you as a State Farm customer at my Agency. "
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Alyna Tytko

December 10, 2024

5  out of  5
rating by Alyna Tytko
"I highly recommend this office ! I recently blew my tire on the freeway and called frantically. i spoke with Mimi Rivera who reassured me that help was already on its way within minutes ! My car was towed to a shop where it was taken care of quickly and efficiently. thank you ryan flynn agency for always being so helpful !"
We responded:
"Thank you for the 5 Star review of our State Farm Insurance Agency and of Mimi!! We appreciate it. I am very happy she was able to help you with your insurance needs. "
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Fred Yaniga

December 10, 2024

5  out of  5
rating by Fred Yaniga
"Yajaira took great care of me transferring my auto policy from Indiana to Ohio. Very quick and communicative. Answered all my questions and saved me money!"
We responded:
"Thank you for the 5-star review of our State Farm Insurance Agency! I am very happy Yajaira was able to help you with your insurance needs! "
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Allen Wagner

December 2, 2024

1  out of  5
rating by Allen Wagner
"Awful customer service! DO NOT USE! Still waiting on a call back from Ryan 🤷🏻‍♂️ Office secretary is no help & sounds inconvenienced by your call while at home with children in the background & laughs that you’re having issues. They fight your claim until you get nothing after paying into it for YEARS! DO NOT USE!"
We responded:
"Hi Allen, I am sorry you did not have a good experience. That said, I do need to stick up for my team, and I strongly disagree with your accounting of the facts. Not only did we attempt to call you back MULTIPLE times last week, when you did connect the week prior, you refused to allow them to help you twice and demanded to only speak with me. You were also verbally aggressive on the phone towards my staff. Furthermore, while we were attempting to correct the issue, you requested to switch to another State Farm Agency mid-claim which took away my access to your account and further limited my ability to help you. There are multiple things out of our control as agents including body shop timelines, body shop estimates, and coverage provisions within your policy. Our office has 124 reviews, all of which are 5 stars. We take pride in servicing our customers. "
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Josmary Perez

November 19, 2024

5  out of  5
rating by Josmary Perez
"Excellent and very professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dwayne R. Bachman Sr.

November 17, 2024

5  out of  5
rating by Dwayne R. Bachman Sr.
"Quick to find me a good deal on full coverage insurance for my new truck! Thanks selina!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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tyron lewis

November 13, 2024

5  out of  5
rating by tyron lewis
"Selena was so helpful in getting me a new insurance policy, quickly and very stress-free. 10/10"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brittany Keller

November 11, 2024

5  out of  5
rating by Brittany Keller
"Selena was amazing. Thanks for everything and helping us get insured."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christine Virata

October 30, 2024

5  out of  5
rating by Christine Virata
"I recently had the pleasure of working with Ryan Flynn, my State Farm agent in Cleveland, and I couldn't be more satisfied with the experience. Ryan assisted me with my home insurance for my investment property, and he was incredibly knowledgeable and helpful throughout the entire process. He took the time to answer all my questions, no matter how small, and provided thoughtful recommendations tailored to my needs. His expertise and attention to detail made me feel confident in my choices. I highly recommend Ryan Flynn for anyone seeking insurance guidance. His professionalism and dedication to his clients truly sets him apart!"
We responded:
"Hi Christine, thank very much for your 5-star review of our State Farm Insurance Agency! I appreciate your thoughtful and kind words and am very happy we were able to help you with your insurance needs. "
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Lara

October 29, 2024

5  out of  5
rating by Lara
"Selena was incredible kind, professional, and efficient with helping me transfer my insurance after an out of state move! Would highly recommend this agency to anyone and you'd be in great hands with Selena 😊"
We responded:
"Hi Lara, thank you for the 5-star review of our State Farm Insurance Agency! I am very happy to hear that Selena was able to help you with your move to Cleveland! "
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Debbie Blascak

October 29, 2024

5  out of  5
rating by Debbie Blascak
"We have worked with Selena, Samantha and the manager Ryan and they have been very friendly and very helpful. Any questions we have had were promptly answered and they helped us to save quite a bit. Going forward they said to never hesitate with questions as they’d be happy to help us which is very reassuring. Very happy to be working with this company!!!"
We responded:
"Hi Debbie, thank you for the 5-star review of our State Farm Insurance Agency. I am very happy that my team was able to help you with your insurance needs and save your family money. Welcome to State Farm! "
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Omar Mohamed

October 29, 2024

5  out of  5
rating by Omar Mohamed
"Exceptional customer service"
We responded:
"Hi Omar, thank you for the 5-Star Review of our State Farm agency! I am very happy to hear that my team was able to provide you exceptional customer service. "
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Theresa Chapman

October 24, 2024

5  out of  5
rating by Theresa Chapman
"I recommend this office and most importantly Samantha Beer! She is amazing and very detail oriented, she helped me get the best price/quote for my new homeowners insurance and the process was very smooth. She took the time to explain everything in detail, breaking down the coverage and cost and got me set up within 1 day of calling her! Thank you so much Sam, you rock! 😁"
We responded:
"Hi Theresa, thank you for the 5-star review of our State Farm Insurance Agency, and the very thoughtful review of Samantha. I am very happy to hear that she was able to help you with your insurance needs today! "
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Blake Tan

October 24, 2024

5  out of  5
rating by Blake Tan
"Yajaira Was very helpful when setting up my new policy. Very pleased with my experience!"
We responded:
"Hi Blake! Thank you for your 5-star review of Yajaira and our State Farm Insurance Agency. I am very happy to hear that you had a positive experience working with our team. "
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brittany johnson

October 15, 2024

5  out of  5
rating by brittany johnson
"Selena was so patience and helpful when I transferred my policies from nationwide to state farm, she made the process easy for me."
We responded:
"Hi Brittany, Thank you for the 5-star review of our State Farm Agency. I am very happy Selena was able to help you switch your policies over to State Farm and make the process easy!"
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Melanie Hunter

October 14, 2024

5  out of  5
rating by Melanie Hunter
"Selena has been very proactive and helpful with my move issues."
We responded:
"Thank you for the 5-Star review of our State Farm agency! I am very happy that Selena was able to help you with your insurance needs. "
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Lisa A Kayza

September 20, 2024

5  out of  5
rating by Lisa A Kayza
"Staff is very professional, thorough & friendly. Such great savings compared to my last insurance company, I switched right away. It was a no brainer. I wish I had gotten quotes years ago, I could’ve saved money and had better coverage sooner."
We responded:
"Hi Lisa! Thank you for the 5-star review of our State Farm Insurance Agency. We are extremely grateful to have you as a customer. I am very happy we were able to provide you both better coverage and savings. "
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Shirley Rego

September 16, 2024

5  out of  5
rating by Shirley Rego
"Thank you so much for helping us take care of our Life Insurance questions and concerns. You were very gracious and understanding."
We responded:
"Hi Shirley! Thank you very much for taking the time to provide a 5-star review of our State Farm Insurance Agency. I am very happy to hear that you had a positive experience working with our office!"
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Ronald Reilly

September 12, 2024

5  out of  5
rating by Ronald Reilly
"Hi, I spoke with Selena last week about switching over insurances and got a whopping $40 cheaper for same and better coverage compared to Allstate. She was very kind, pleasant and professional and SHE is the example of how all customer service agents should be. Thanks for the detailed responses, great coverages and positive vibes. I'd recommend your company and Selena personally because of how helpful she was."
We responded:
"Hi Ronald, thank you for taking the time to provide this very kind and thoughtful review of our State Farm Agency and Selena. We very much appreciate it and welcome you to State Farm!"
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Kate Loar

August 26, 2024

5  out of  5
rating by Kate Loar
"Professional and communicative. I worked with Selena in Ryan’s office moving from another state, and everything was a breeze!"
We responded:
"Hi Kate, thank you for your 5-star review of our State Farm office and of Selena! Welcome to Ohio! "
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Tony Huffman

August 21, 2024

5  out of  5
rating by Tony Huffman
"Selena Graham was able to quickly give me a quote and enroll me in a policy that met my needs on short notice. Great followup initiative, courteous demeanor, and overall professionalism."
We responded:
"Hi Tony, Thank you very much for your 5-Star review of our State Farm Insurance Agency and of Selena. I am very happy that you had a great experience working with her!"
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Britt Kulwicki

August 21, 2024

5  out of  5
rating by Britt Kulwicki
"I don't leave many reviews for businesses, but I feel compelled to share that I had a very positive experience working with Yajaira on Ryan's team. She was personable, responsive, and quick to get exactly what I needed processed."
We responded:
"Hi Brittany! Thank you very much for taking the time to provide a 5-star review of our State Farm Insurance Agency. I am very happy to hear that you had a positive experience working with Yajaira! "
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Josh Archinal

August 19, 2024

5  out of  5
rating by Josh Archinal
"Selena has been awesome and has made the process of getting my home and auto insurance awesome and easy :)"
We responded:
"Hi Josh, thank you for the 5-star review of our State Farm Agency! I am very happy Selena was able to help you and make the process easy for you. "
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Amartya Das

August 4, 2024

5  out of  5
rating by Amartya Das
"I liked their fast service."
We responded:
"Thank you for your 5 Star review of our State Farm Insurance Agency! I am very happy to hear that you had a positive experience working with our team. "
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Joe Gastony

July 25, 2024

5  out of  5
rating by Joe Gastony
"Him and his amazing staff are incredibly easy to work with. They are all responsive and caring. Salena did a great job getting me a great quote on car insurance in a matter of minutes!"
We responded:
"Hi Joe, thank you for taking the time to provide our State Farm Insurance Agency. I am very happy Selena was able to help you with your Insurance Needs"