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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Devin Fabian

March 19, 2025

5  out of  5
rating by Devin Fabian
"Great experience working with this office. Not gonna do that very quick and helpful with their communication, responses, and getting us the insurance that we needed. Special shoutout to Yajaira for being on top of her game. 10/10 would recommend."
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Dureshahwar Lughmani

March 18, 2025

5  out of  5
rating by Dureshahwar Lughmani
"Very very respectful and honest service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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eustache romain

March 12, 2025

5  out of  5
rating by eustache romain
"Best experience at this office , Yajaira is a 5 Star understanding professional and always there to answer and support me ..highly recommend to give this office a call for your auto/ renters insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John LaGattuta

March 5, 2025

5  out of  5
rating by John LaGattuta
"Simply the best. Mimi is a goddess."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Spencer Barnes

February 19, 2025

5  out of  5
rating by Spencer Barnes
"Selena was very helpful after I ran into an issue online and needed some assistance. IMO insurance companies show their true colors once you need to make a claim, so I’ll update this in the future if needed, but so far very easy to work with"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Damaris Bauzo Olaoluwa

February 18, 2025

5  out of  5
rating by Damaris Bauzo Olaoluwa
"Yajaira Vazquez help me thanks gracias por ayudarme a million s seguros de casa carrro y protección Insurance 🙏"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Julievette Hernandez

February 14, 2025

5  out of  5
rating by Julievette Hernandez
"Si necesitas contactar un agente que hable español y sea amable y cooperativo debes ir a esta oficina. A mi me ayudo Yajaira fue muy amable y me aclaro todas mis dudas . Gracias!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sheila Flynn

January 30, 2025

5  out of  5
rating by Sheila Flynn
"My State Farm Insurance Agent Yajaira is top notch! She went above and beyond what she does to make my experience a very pleasant and notable one!! Thank you for the great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jason Dailey

January 27, 2025

5  out of  5
rating by Jason Dailey
"'ve traditionally used one of those fancy insurance brokers but decided this go around to switch things up. I'm glad I did. Sam identified many deficiencies in my now former policy and took the time to explain each line item to me. She worked with me to get me a policy I was really comfortable with. Sam spoke to me like a human not just a commission and really made me feel comfortable switching to state farm. I know state farm has gotten a lot of flak recently but if they continue to employ people like Sam, I'm sure the company would be unrivaled. I'm truly grateful for all her help. If anyone needs insurance don't hesitate to use Sam Beer! Great name, better person. Thank you again Sam!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rob Rosin

January 24, 2025

5  out of  5
rating by Rob Rosin
"Selena was super knowledgeable, helpful and friendly on our call regarding auto and renters insurance, especially for 4:45 on a Friday hahaha. She made it incredibly easy for me to switch to State Farm and walked me through every step of the process. Thanks again, Selena!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Yamileth Oquendo

January 24, 2025

5  out of  5
rating by Yamileth Oquendo
"Gracias a Yajaira por su tiempo , orientacion y buen trato !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christian Ramos

January 24, 2025

5  out of  5
rating by Christian Ramos
"Servicio excelente. Se habla español y buenos precios."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amanda P

January 18, 2025

5  out of  5
rating by Amanda P
"I highly recommend working with Ryan Flynn! He was so informative, consultative, and patient in answering all of my questions and talking through all of my needs. Very happy with the help and solid service he’s provided - and to have him as my agent. Recommend for sure."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marshelle

December 23, 2024

5  out of  5
rating by Marshelle
"They definitely care about their customers never had a issue with them. Ryan is great"
We responded:
"Good morning, thank you for taking the time to provide a 5-Star review. I apologize for the confusion and frustrating experience you had regarding the refund process, and I appreciate you speaking with me today about the situation, and I greatly appreciate having you as a State Farm customer at my Agency. "
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Alyna Tytko

December 10, 2024

5  out of  5
rating by Alyna Tytko
"I highly recommend this office ! I recently blew my tire on the freeway and called frantically. i spoke with Mimi Rivera who reassured me that help was already on its way within minutes ! My car was towed to a shop where it was taken care of quickly and efficiently. thank you ryan flynn agency for always being so helpful !"
We responded:
"Thank you for the 5 Star review of our State Farm Insurance Agency and of Mimi!! We appreciate it. I am very happy she was able to help you with your insurance needs. "
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Fred Yaniga

December 10, 2024

5  out of  5
rating by Fred Yaniga
"Yajaira took great care of me transferring my auto policy from Indiana to Ohio. Very quick and communicative. Answered all my questions and saved me money!"
We responded:
"Thank you for the 5-star review of our State Farm Insurance Agency! I am very happy Yajaira was able to help you with your insurance needs! "
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Allen Wagner

December 2, 2024

1  out of  5
rating by Allen Wagner
"Awful customer service! DO NOT USE! Still waiting on a call back from Ryan 🤷🏻‍♂️ Office secretary is no help & sounds inconvenienced by your call while at home with children in the background & laughs that you’re having issues. They fight your claim until you get nothing after paying into it for YEARS! DO NOT USE!"
We responded:
"Hi Allen, I am sorry you did not have a good experience. That said, I do need to stick up for my team, and I strongly disagree with your accounting of the facts. Not only did we attempt to call you back MULTIPLE times last week, when you did connect the week prior, you refused to allow them to help you twice and demanded to only speak with me. You were also verbally aggressive on the phone towards my staff. Furthermore, while we were attempting to correct the issue, you requested to switch to another State Farm Agency mid-claim which took away my access to your account and further limited my ability to help you. There are multiple things out of our control as agents including body shop timelines, body shop estimates, and coverage provisions within your policy. Our office has 124 reviews, all of which are 5 stars. We take pride in servicing our customers. "
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Josmary Perez

November 19, 2024

5  out of  5
rating by Josmary Perez
"Excellent and very professional"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Dwayne R. Bachman Sr.

November 17, 2024

5  out of  5
rating by Dwayne R. Bachman Sr.
"Quick to find me a good deal on full coverage insurance for my new truck! Thanks selina!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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tyron lewis

November 13, 2024

5  out of  5
rating by tyron lewis
"Selena was so helpful in getting me a new insurance policy, quickly and very stress-free. 10/10"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brittany Keller

November 11, 2024

5  out of  5
rating by Brittany Keller
"Selena was amazing. Thanks for everything and helping us get insured."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Christine Virata

October 30, 2024

5  out of  5
rating by Christine Virata
"I recently had the pleasure of working with Ryan Flynn, my State Farm agent in Cleveland, and I couldn't be more satisfied with the experience. Ryan assisted me with my home insurance for my investment property, and he was incredibly knowledgeable and helpful throughout the entire process. He took the time to answer all my questions, no matter how small, and provided thoughtful recommendations tailored to my needs. His expertise and attention to detail made me feel confident in my choices. I highly recommend Ryan Flynn for anyone seeking insurance guidance. His professionalism and dedication to his clients truly sets him apart!"
We responded:
"Hi Christine, thank very much for your 5-star review of our State Farm Insurance Agency! I appreciate your thoughtful and kind words and am very happy we were able to help you with your insurance needs. "
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Lara

October 29, 2024

5  out of  5
rating by Lara
"Selena was incredible kind, professional, and efficient with helping me transfer my insurance after an out of state move! Would highly recommend this agency to anyone and you'd be in great hands with Selena 😊"
We responded:
"Hi Lara, thank you for the 5-star review of our State Farm Insurance Agency! I am very happy to hear that Selena was able to help you with your move to Cleveland! "
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Debbie Blascak

October 29, 2024

5  out of  5
rating by Debbie Blascak
"We have worked with Selena, Samantha and the manager Ryan and they have been very friendly and very helpful. Any questions we have had were promptly answered and they helped us to save quite a bit. Going forward they said to never hesitate with questions as they’d be happy to help us which is very reassuring. Very happy to be working with this company!!!"
We responded:
"Hi Debbie, thank you for the 5-star review of our State Farm Insurance Agency. I am very happy that my team was able to help you with your insurance needs and save your family money. Welcome to State Farm! "
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Omar Mohamed

October 29, 2024

5  out of  5
rating by Omar Mohamed
"Exceptional customer service"
We responded:
"Hi Omar, thank you for the 5-Star Review of our State Farm agency! I am very happy to hear that my team was able to provide you exceptional customer service. "